Customer Service Representative - State Farm Agent Team Member
Full Time • St George - UT
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
- Free food & snacks
- Paid time off
- Signing bonus
Bilingual (English/Spanish) Ideal
Benefits
Benefits
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- Company parties
- Flexible schedule
Position Overview
Are you driven to help others, enjoy building relationships, and thrive in a team-oriented environment? As a Customer Service Representative with our agency, you will play a key role in providing exceptional service to our clients. You will support the agency by assisting with customer needs, policy inquiries, and account management, all while contributing to the growth and success of the team.
Responsibilities
- Provide prompt, accurate, and friendly customer service by responding to inquiries in person, over the phone, and via email.
- Assist customers with billing questions, policy changes, claims, and coverage explanations.
- Proactively reach out to customers to review accounts and identify opportunities for additional covered or improved service.
- Maintain detailed and organized customer records in agency systems.
- Support sales and marketing initiatives to promote State Farm products and services.
- Collaborate with the team to meet individual and agency goals.
- Maintain a strong work ethic with a total commitment to success each and every day.
Requirements
- 1 year of customer service or related experience preferred but not required.
- Strong communication and interpersonal skills with a positive, professional attitude.
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- Ability to multi-task, prioritize, and follow up effectively in a fast-paced environment.
- Dedicated to customer service.
- Property & Casualty license preferred but not required (must be able to obtain if not currently licensed).
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
Compensation $36,000.00 - $50,000.00 per year
Compensation: $15.00 - $22.00 per hour
We're Hiring!
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Brandon Hunt - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Brandon Hunt - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, and Business Insurance.
- I am a proud graduate of utah state university.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none